Do you know how to appeal?

Amélie Housing  has a goal support all our tenants to understand their rights. This includes knowing how to appeal a decision made by community housing.

In  2020 we asked tenants to participate in a survey distributed by NSW Community Housing Industry Association.

  •  32% of tenants who completed the survey were unsure of how to appeal a decision made by Amélie Housing.

In 2021, the survey was conducted again.

  • 42% of tenants answering the survey were  unsure how to appeal a decision made by Amélie Housing.

This is a problem! We would like to change this so 100% of our tenants know how to appeal a decision made by Amélie Housing. To meet this goal,  we need your help.

We made resources to support you to learn more about appealing decisions made by Amélie Housing.

On this page, you will find a podcast, and a presentation to scroll through to help you understand how to appeal, who can help you appeal and the types of decisions you can appeal.

Tenant podcast: Understand appeals

Access the Amélie Housing podcast to learn more about appeals.

 

You can download a script of this episode: Understand Appeals Script

Tenant Module: How to appeal a decision

Scroll through our Tenant Module: How to appeal a decision

 Test your knowledge quiz

Now you have worked through the resources, test your knowledge with our quick quiz. There are seven questions in the quiz. Good luck!

Do you want to know more?

Remember you can contact your housing worker or support worker if you would like more information, or use the contact form through the website.