It is the policy of Amélie Housing to: Ensure that tenant and applicants are aware of the right to complain or appeal decisions and to have an advocate or support person at any point Read More
- Complaints and Appeals PolicyAllocation of Housing Policy
Amélie Housing will allocate social and affordable housing properties requirements to eligible applicants in a way that is transparent and fair. All properties will be allocated in accordance with regulatory guidelines for each state Read More
Nominations and Support PolicyAmélie Housing works with partner organisations to provide additional support which allows people experiencing complexity in their lives to sustain and maintain their tenancy. It is the policy of Amélie Housing to accept referrals Read More
- Rental Bond Management Policy
This Policy is to assist Amélie Housing staff to manage Rental Bonds when starting a new tenancy or transferring a tenancy. Amélie Housing supports applicants and tenants to actively participate in establishing and supporting Read More
Establishing and Maintaining Tenancy policyIt is the policy of Amélie Housing to: Meet all the legal requirements of a landlord as set out in the Residential Tenancy Act (2010) Offer security of tenure under the different program guidelines Read More
Rent Management PolicyIt is the policy of Amélie Housing to: Comply with all laws, funding agreements and Government guidelines regarding rent management in each jurisdiction where Amélie Housing manages tenancies Ensure tenants understand Amélie Housing’s rent Read More
- Changing Needs of Tenant Policy
It is the policy of Amélie Housing to: Recognise the changing needs of tenants and how this impacts on the size, location and type of property they are eligible for or live in Manage Read More
Tenant Participation PolicyIt is the policy of Amélie Housing to: Ensure that tenant participation is supported at all levels of the organisation Provide all new tenants with membership application forms on the signing of their tenancy Read More
Tenant Rights PolicyIt is the policy of Amélie Housing to: Acknowledge at every level within the organisation that tenants are the most important part of the organisation Acknowledge that tenants have a role in the decision-making Read More
- Termination of Tenancy Policy
It is the policy of Amélie Housing to: Assist tenants to comply with the terms of their Residential Tenancy Agreement Prevent and minimise the occurrence of tenant breaches Identify breaches of tenancy at the Read More