• Planned Maintenance

    It is the policy of Amélie Housing to: Plan for the maintenance of its assets to ensure accommodation quality and overall values are upheld Ensure that each property is maintained according to an individual Read More

    Additional Tenant Charges

    It is the policy of Amélie Housing to: Keep all properties to a standard that is clean, safe and functional Manage properties to meet landlord obligations under the Residential Tenancies Act (2010) for property Read More

    Pets Policy

    It is the policy of Amélie Housing to accommodate tenants with their pets where possible. This policy applies to all staff, contractors, applicants, tenants and key stakeholders of Amélie Housing. It also applies to companion Read More

  • Hazardous Materials (Asbestos)

    This policy sets out Amélie Housing’s approach to managing reports of damaged asbestos-cement, and other materials containing asbestos, in its properties. Amélie Housing aims to protect the health and safety of its tenants, staff, Read More

    Keys and Window Locks Policy

    This policy sets out how Amélie Housing responds to windows requiring key locks, according to legislation and the Residential Tenancies Act 2010 This policy applies to all staff, contractors, applicants, tenants and key stakeholders of Read More

    Alterations Policy

    It is the policy of Amélie Housing that all alterations to a property must be requested in writing, and must be approved prior to any work being carried out. All alterations must comply with Read More

  • Modifications Policy

    It is the policy of Amélie Housing to accommodate tenants who require modifications to their property to allow them to age in place or live independently with support if they have a disability. This Read More

    Pest Policy

    This policy sets out Amélie Housing approach to management of common household pests. This policy applies to all staff, contractors, tenants, applicants and volunteers of  Amélie Housing. It sets out The responsibilities of Amélie Housing Read More

    Procurement of Contractors

    The purpose of the Contractors policy is to outline Amélie Housing’s procurement procedure and provide clear guidelines on Risk management, Amélie Housing’s Maintenance Code of Conduct, compliance and inspection of work, audit and quality Read More

  • Responsive Maintenance

    It is the policy of Amélie Housing to: Work within the Residential Tenancies Act and other legislation, standards and codes Deliver responsive maintenance services that aim to promote quality of life for household members Read More